1. Introduction
Ev777 places the highest priority on protecting the privacy of its users. This privacy policy explains what information ev777 collects about you, why it collects it, and how that information is used and protected.
By using the ev777 website or mobile app, you agree to this privacy policy. If you disagree with any part of it, please contact our support team before using the platform.
This privacy policy is linked to ev777's terms and conditions, and both documents should be read together. This policy has been written in plain language with our users in mind.
This privacy policy applies solely to the ev777 platform. We are not responsible for the privacy practices of any third-party websites or services.
2. Information We Collect
Various types of information are collected when you register an account and use our services on ev777. Details are outlined below:
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, NID number | KYC verification & account registration |
| Contact Information | Mobile number, email address | Account communications & security notifications |
| Financial information | Mobile Banking/Nagad number, transaction history | Deposit & Withdrawal Processing |
| Device Information | IP address, browser type, OS | Security Monitoring & Fraud Prevention |
| Usage Data | Game history, login time | Service Improvement & Responsible Gaming |
| Cookie information | Session cookies, preference cookies | Improving User Experience |
Ev777 only collects information that is genuinely necessary to provide its services. No excessive or unnecessary data is collected.
3. Use of Information
Ev777 uses the data collected for the following purposes:
- To complete account registration and identity verification (KYC).
- To process deposits, withdrawals, and other financial transactions.
- To manage gaming services, bonuses, and promotional offers.
- To detect and prevent fraudulent activity.
- To promote responsible gaming and identify problematic gaming patterns.
- To send important account notifications and transaction confirmations.
- To meet legal obligations and provide required information to regulatory authorities.
- To improve the platform's technical performance and enhance the user experience.
- With your consent, to inform you about new services or offers.
ev777 uses your information only for the purposes stated above. Your consent will be obtained before it is used for anything else.
5. Cookie Policy
Ev777 uses cookies on its website to enhance your browsing experience. Cookies are small text files stored on your device.
We use the following types of cookies:
- Essential cookies: To maintain login sessions and ensure security. The platform will not function properly without these.
- Preference Cookies: To remember your language, theme, and other preferences.
- Analytics Cookies: To analyze platform usage and improve our services.
- Security Cookies: To identify fraudulent activity.
You can disable cookies at any time through your browser settings. However, disabling certain cookies may affect the availability of some platform features.
6. Data Security Measures
Ev777 has implemented industry-standard security measures to protect your privacy:
- 256-bit SSL Encryption: All data transmission is fully encrypted.
- Firewall Protection: Robust firewalls are active to prevent unauthorized access.
- Two-Factor Authentication (2FA): Adds an extra layer of security to your account.
- Regular Security Audits: Third-party security experts conduct regular system audits.
- Restricted Access: Only authorized staff have access to user data.
- Data Backup: Data is backed up regularly to prevent loss in the event of a technical issue.
No internet service can guarantee 100% security. However, ev777 always makes every effort to keep your data protected. In the event of a security breach, we will notify you promptly.
7. Data Retention Period
Ev777 retains your data in accordance with the following guidelines:
- Account information: For a minimum of 5 years while the account is active and after closure.
- Transaction Records: Retained for up to 7 years due to legal obligations.
- KYC documents: Retained for up to 5 years following verification.
- Log Data: Security logs are typically retained for 1–2 years.
- Marketing Preferences: Deleted after you withdraw your consent.
Once the retention period ends, data is securely deleted or anonymized.
8. Your Rights
You have the following rights regarding your personal data on the ev777 platform:
Right to Access Data
You have the right to know what information ev777 holds about you and to request a copy of it.
Right to Rectification
You may request corrections if any of your information is inaccurate.
Right to Erasure
You may request the deletion of your data under certain circumstances.
Right to Restrict Processing
You may request a temporary suspension of data processing if there is a dispute.
Right to object
You may object to the use of your data for specific purposes.
Right to Data Portability
You may request an export of your data in a structured format.
Contact the support team to exercise any of these rights. We typically respond within 30 days.
9. Protection of Minors' Data
The ev777 platform is strictly for users aged 18 and over. We do not knowingly collect personal data from minors.
If a minor has inadvertently created an account and this comes to our attention or is reported by a guardian, that account and all associated data will be deleted immediately.
A note to parents — please enable parental controls on devices used by your children or underage family members. If you believe a minor is using ev777, contact us immediately at [email protected].
10. Policy Changes
Ev777 may update this privacy policy from time to time. When changes are made:
- This page will be updated with a new date.
- A notification will be sent to your account for any significant changes.
- Continued use of the platform after any changes constitutes acceptance of the updated policy.
We recommend visiting this page regularly to stay informed about the latest Privacy Policy.
11. Contact
For any questions, concerns, or requests regarding our Privacy Policy, please contact us:
- Email: [email protected]
- Live Chat: Available on the platform after login
- Response time: typically within 24–48 hours
Our support team is available 24/7, seven days a week. All privacy-related concerns are treated with the utmost seriousness.